The facility has a strict NO RE-ENTRY policy

If you are new to our Bangor, Maine outdoor venue or even if you’re an avid concert-goer, remember you might not realize that there are some things you should leave in your vehicle and some things you should avoid bringing.

Please:

  • NO coolers
  • NO umbrellas (Ponchos available for $5 )
  • NO outside food & beverages
  • NO contraband
  • NO detachable lens cameras
  • NO cushions
  • NO video camcorders
  • NO selfie sticks
  • NO backpacks or oversized purses (All bags must be smaller than 8×5x2)
  • See more info on our NEW Clear Bag Policy Here
  • NO camping chairs or lawn chairs (non all day GA festivals)
(Also See Frequently Asked Questions)

Food and Beverage Policy

No food or beverages (including coffee and bottled water) may be brought into the Darling's Waterfront Pavilion during events. This policy is strictly enforced.

Re-admittance

It is not possible to readmit guests once they have left the main gates.

Seating

Many of our events are reserved seating events. We ask that you sit in your assigned seat. For your convenience, we have ushers throughout the seating area that will be happy to seat you. All ushers are dressed in a purple jersey that says VOLUNTEER on the back.

Special Needs

We acknowledge the special needs and challenges of some of our guests. Guests requiring special needs should notify the box office of those needs when purchasing tickets. Our box office staff will make every effort to provide the best available seat appropriate for any specific need. We have a team dedicated to ensuring our guests with special needs can attend Darling's Waterfront Pavilion events without worry and maximize their experience. Our special assistance team is available at all events and can assist guests to their seats upon request. We pride ourselves on making our events available to any guest who wants to attend. Please make requests through our EMS staff @ ([email protected]) for special services a minimum of two weeks prior to an event. Every effort will be made to accommodate requests made less than two weeks prior to an event, but accommodation cannot be guaranteed.

Smoking

The Darling's Waterfront Pavilion has designated smoking areas in the back of the venue. Smoking is prohibited in the seated area of the venue, and in all outdoor areas or any portion thereof where food or drink is prepared, served or consumed on the premises. Our staff is committed to a safe entertainment experience and will enforce Maine’s Public Place Smoking Law (22 MRSA § 1550 et seq.) This policy is strictly enforced. Violation of this regulation is grounds for ejection. Furthermore, all exits are final and the Darling's Waterfront Pavilion does not allow for smoking passes.

First Aid

The Darling's Waterfront Pavilion is staffed with Maine licensed EMTs for all public events. Our staff is trained to manage medical emergencies, treat minor injuries and make appropriate decisions regarding activation of the 911 system. Guests should contact the nearest Darling's Waterfront Pavilion employee to activate our medical staff.

Emergency Evacuation

In the unlikely event of an emergency, the Darling's Waterfront Pavilion guests should follow the directions of the trained event staff and proceed to the closest exit in calm manor. Guests should check with the nearest event staff on arrival for the closest appropriate emergency exit.

Security

The Darling's Waterfront Pavilion events staff is committed to ensuring a safe and enjoyable experience for our guests. Security measures are in place at all our events. The Darling's Waterfront Pavilion conducts a pat down search and random bag checks at our public events. Prohibited Items will not be allowed inside the Darling's Waterfront Pavilion. Guests will have the opportunity to secure prohibited items in their vehicle prior to admittance. The Darling's Waterfront Pavilion reserves the right to eject any guest that violates other guest’s rights to a safe and enjoyable experience. Guest violating any laws will be referred to local law enforcement for prosecution.

Prohibited Items

The following is a list of items prohibited from the Darling's Waterfront Pavilion.
  • Outside beverages including unopened bottles and cans
  • Coolers
  • Camping Chairs or Lawn Chairs
  • Cushions
  • Chains and spiked jewelry
  • Weapons
  • Laser Pointers
  • Illegal Substances
  • Animals ( service animals are allowed)
  • Beach balls and inflatables
  • Bullhorns and air horns
  • Fireworks
  • Backpacks
  • Selfie Sticks
  • Signs with sticks
  • Confetti and Silly String
Individual events may have additional prohibited items. Please refer to the specific event link for a complete list.

Lost and Found

The Darling's Waterfront Pavilion is not responsible for any lost or stolen items. Guests should contact the administration office regarding lost and found items 207-358-9327.

Cameras/Video/Audio Equipment

Professional photography and video/audio equipment is generally not permitted at the Darling's Waterfront Pavilion in order to comply with artist copyrights. Certain events allow limited use and guests are encouraged to check details on our event page on the day of the event for updates.

Alcohol

It is a violation of Maine’s liquor laws to bring alcoholic beverages inside the Darling's Waterfront Pavilion. Our event staff is committed to enforcing the liquor laws and alcoholic beverages brought inside the building will be confiscated. Alcoholic beverages will be available through Darling's Waterfront Pavilion concessions for certain events. All guests, regardless of age, will be asked to show ID when purchasing alcoholic beverages. The Darling's Waterfront Pavilion staff reserves the right to deny admission and/or alcohol to anyone that is intoxicated or poses a hazard to public safety. Providing alcohol to minors, and possession of alcohol by minors is a violation of Maine’s liquor laws. Guests furnishing alcohol to minors and minors in possession of alcohol will be referred to local law enforcement for prosecution.
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